Terms of service
Terms of Service
Welcome to Alquimo. By accessing or using our website and purchasing products from us, you agree to the terms described below.
1. About Our Store
Alquimo is an online clothing store offering products including T-shirts and other apparel.
Our products may be produced on demand after an order is placed.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately.
However, colors may appear slightly different depending on your device or screen settings.
Please review the product description and size chart carefully before placing an order.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once payment has been successfully processed and the order has been confirmed.
We reserve the right to cancel or refuse an order in circumstances such as suspected fraudulent activity, incorrect pricing, product availability issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, an applicable refund will be issued.
4. Pricing and Payments
All product prices are displayed on the store at the time of purchase.
Prices may change from time to time without prior notice. Any price change will not affect an order that has already been successfully placed.
You are responsible for providing accurate payment and billing information.
5. Made-to-Order Products
Many of our products are made to order.
Because production may begin after an order is placed, cancellation may not always be possible once an order has entered production.
If you need to cancel an order, contact us as soon as possible at:
6. Shipping and Delivery
We ship orders using available fulfillment and delivery partners.
Estimated processing and delivery times are provided in our Shipping Policy. Delivery times are estimates and may vary due to courier delays, weather, holidays, incorrect addresses, or circumstances outside our control.
Please make sure that your shipping information is accurate before completing your purchase.
For complete information, please see our Shipping Policy.
7. Returns, Replacements and Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Because many of our products are made to order, returns or exchanges may not be available for reasons such as change of mind or incorrect size selection.
If you receive a damaged, defective, misprinted, or incorrect product, contact us as soon as possible at:
Please provide your order number and any requested photographs or videos so that we can investigate the issue.
8. Customer Responsibilities
You agree to provide accurate information when placing an order, including your name, email address, phone number, shipping address, and other required information.
You are responsible for checking your order information before completing your purchase.
9. Intellectual Property
All original designs, graphics, logos, photographs, text, branding, and other content displayed on the Alquimo website are owned by or licensed to Alquimo unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without appropriate authorization.
10. Website Use
You agree not to use our website for unlawful purposes or in a way that could damage, disable, overload, or interfere with the website or its services.
We reserve the right to restrict access to the website where reasonably necessary to protect our store, customers, or services.
11. Third-Party Services
Our store may use third-party services for functions such as payment processing, website operation, order fulfillment, shipping, analytics, and other services necessary to operate our business.
These third parties may have their own terms and policies.
12. Errors and Changes
We try to keep the information on our website accurate. Occasionally, information such as product descriptions, prices, availability, or other details may contain errors.
We reserve the right to correct errors and update information when necessary.
13. Limitation of Liability
To the extent permitted by applicable law, Alquimo will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, service interruptions, technical problems, or events beyond our control.
Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded or limited.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
15. Contact Us
If you have questions about these Terms, your order, or our services, please contact us:
Email: alquimo2014@gmail.com
Store: Alquimo
16. Related Policies
Please also review:
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Privacy Policy
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Shipping Policy
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Return & Refund Policy
These policies form part of the information governing your use of our store.